There are two current online surveys seeking reform to the Child Support operations of the Australian Government. This is a chance to add your voice : Seek Child Support Program Accountability and Demand a Review of the Child Support System Details of the petitions are : Currently, the Child Support Agency has a complaints […]
Here’s suggested actions people can take to seek urgent child support reform in Australia.
Many “customers” of CSP (formerly “CSA”) are unsure what rights they have when on the receiving end of a clearly unjust or unreasonable decision in response to a Change of Assessment or Objection. A repeated theme found in group discussions about CSP action is often about ‘decision makers’ who advise a decision made based on […]
The Government is far from progressive in the use of online communities, and the opportunity to interact with Government representatives online in an open forum is, perhaps intentionally, very limited. The Department of Human Services has however nominated an online spokesperson, Hank Jongen. As this article points out, there’s an understandable misconception that Hank is in […]
A number of clients of the CSA have indicated they would benefit from accessing copies of all call recordings related to their case. It has been alleged in some cases, clients have asked for these recordings under an FOI Request, and have been advised the call recordings have gone missing. Therefore, it is possible you […]
It has been widely reported that telephone conversations with the Government’s Child Support operations often result in conflicting and incomplete advice. It appears that the legislation is not only confusing but that a great deal is left open to interpretation by the relevant officer. Reports from surveys taken by a Facebook lobby group indicate more […]
Your federal Member of Parliament is charged with the responsibility of representing your interests in Canberra. You have a right to advise your local MP of any concerns you have with dealing with the Child Support regime managed by the Australian Government. A list of important or marginal electoral seats are included in the Resources […]